“With Applied Labs, our bot now outperforms human agents with 95% CSAT, and automation has increased by 31% in less than 90 days - all while cutting our platform costs in half.”
Caitlin Logan
VP of Customer Service
“Applied Labs strikes that elusive balance between AI efficiency and the human touch. Their sophisticated AI Agents already saved us 67% on operational costs.”
Tim Humangit
Head of Support and Safety
“There are plenty of out-of-the-box solutions that can automate customer support, but Applied Labs is in another class.
They worked with us to build a tailored support system that resolves 90% of inquiries with AI and really understands our brand and customers.”
Kalin Stoyanchev
Co-Founder and COO