Managing Agent Versions

Agent versions (revisions) help you manage changes safely. A revision captures the agent configuration at a point in time so you can deploy, compare, or roll back without guessing what changed.

Why revisions matter

Revisions let you:

• Keep Draft changes separate from live behavior.
• Track updates to responses, workflows, and settings.
• Roll back quickly if something goes wrong.

Creating a revision

Open the Deploy page for your agent.

Click Deploy in the top-right corner.

Add a short description of what changed, then choose whether to deploy the revision immediately or create it as a Draft.

You will then see the revision in the list.

Changing the live revision

To change what is live, click the Deploy (rocket) button next to a revision. This lets you deploy a new version or roll back to a previous one.

Confirm the deployment to update the live revision.

Tips

• Add clear descriptions so teammates understand what changed.
• Test Draft revisions before deploying.
• Keep a rollback plan for major updates.